iFinance Canada Careers

Paralegal / Debt Collection – First Party Collections

Location: Toronto Office

Accepting applications, immediate opening - How to apply

This dynamic, growing organization is currently recruiting for a Paralegal / Debt Collector – First Party Collections. We are looking to grow our team with people who share our energy and  enthusiasm for creating the best experience for our customers.

iFinance Canada Inc. is a national consumer financing company that has offered an array of financing to Canadians since 1996.

This position is a great opportunity to build on existing legal and communication skills as well as to fine tune your multi-tasking abilities, while developing your debt resolution and problem-solving skills.

Key responsibilities of the position include:

  • Legal debt collection through Small Claims Court paperwork and processes 
  • Representing the company in Small Claims Court
  • Convincing debtors to repay debts outstanding
  • Inbound/outbound collection calls (no tele-marketing; no auto-dialer)
  • Reviewing accounts and make payment arrangements with clients
  • Skip Tracing
  • Customer service: update Client contact & account information; quote payout balances etc
  • Responding to client enquiries
  • Providing superior professional service to valued clients

Position Benefits:

  • Very stable company
  • Positive environment and good hours
  • Competitive salary with incentive program
  • Superior benefits including extended health care, gym membership and RRSP plan.

The ideal candidate will have the following qualifications/attributes:

  • Licensed Ontario Paralegal
  • Positive individual with very good attention to detail
  • Excellent communication and problem solving skills, quick thinker
  • Must be able to work independently, as well as in a team environment
  • Punctual, professional and reliable
  • Exceptional customer service experience
  • Good references – a thorough background check is required
  • Bilingual French/English is an asset
  • Must be willing to travel to Small Claims Court locations in Ontario
  • Must have a valid Ontario Drivers License

Must be willing to work full range of shifts within the following hours:

Monday to Friday: 8:30am to 9:00pm EST
Saturday: 9:00am to 5:00pm EST. Approximately once a month

This is an excellent, full time permanent position with a well known company. The position is located in Yorkville (Bay /Bloor) and is easily accessible by TTC.

How to Apply

This is an immediate opening. If you meet the qualifications and are interested, please email a copy of your resume to hr@ifinancecanada.com with subject line "Paralegal / Debt Collection – First Party Collections ".

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