iFinance Canada Careers

English Only Customer Service / Accounts Receivable

Location: Toronto Office

Accepting applications, immediate opening - How to apply

This dynamic, growing organization is currently recruiting for a Customer Service/Collector – First Party
Collections. We are looking to grow our team with people who share our energy and enthusiasm for
creating the best experience for our customers.

iFinance Canada Inc. is a national consumer financing company that’s offered an array of financing to
Canadians since 1996.

This position is a great opportunity to build on existing customer service skills as well as to fine tune
your multi-tasking abilities, while developing your communication and problem-solving skills in this
fantastic team environment.

Key responsibilities of the position include:
• Inbound/outbound collection calls (no tele-marketing; no auto-dialer)
• Responding to customers calls/emails/faxes
• Reviewing accounts and make payment arrangements with clients
• Skip Tracing
• Quote payout balances
• Update Client contact & account information
• Respond to client enquiries
• Providing superior professional service to valued clients

Position Benefits:
• Very stable company
• Positive environment and good hours
• Competitive salary with incentive program
• Superior benefits including extended health care, gym membership and RRSP plan.

The ideal candidate will have the following attributes:
• Exceptional customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to details
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.
• Good references – thorough background check will be required
• Bilingual French/English an asset.

Must be willing to work full range of shifts within the following hours:

• Monday to Friday: 8:30am to 9:00pm EST
• Saturday: 9:00am to 5:00pm EST. Approximately once a month

This is an excellent, full time permanent position with a well known company. The position is located in
Yorkville (Bay /Bloor) and is easily accessible by TTC.

iFinance Canada is an equal opportunity employer and will make accommodations available
to applicants with disabilities upon request and throughout the entire recruitment process.


How to Apply

This is an immediate opening. If you meet the qualifications and are interested, please email a copy of your resume to hr@ifinancecanada.com with subject line "English Only Customer Service / Accounts Receivable".


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